"Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations."
> Peter F. Drucker
"Servant leadership is the key to attracting, retaining, and motivating good employees. Leaders who create an environment that appreciates employees' talents, helps them grow, and brings out their best, will reap the reward of loyal, long term employees. Serving the servant will help your employees and your organisation succeed."
> Larry Julian
"The wise leader does not intervene unnecessarily.
The leader's presence is felt, but often the group
runs itself.
Do good without show or fuss.
Facilitate what is happening rather than what you
think ought to be happening"
> Tao Of Leadership
"Harmony is expressed by remembering context and responding appropriately within that context."
> Miyamoto Musashi
"The real voyage of discovery consists not in seeking new landscapes but in having new eyes."
> Marcel Proust
"The meaning of communication is the response you get."
> Tony Robbins
Darren Shaw, Senior Consultant
"In business and in life, you don't get what you deserve, you get what you negotiate"
> Chester Karrass
Prabha Sathyanarayanan, Senior Consultant
"Learning is movement from moment to moment. There is no end to education. It is not that you read a book, pass an examination, and finish with education. The whole of life, from the moment you are born to the moment you die, is a process of learning."
> J. Krishnamurthy
" A prudent question is one-half of wisdom."
> Francis Bacon
"Nothing great was ever achieved without enthusiasm.."
> Ralph Waldo Emerson
Joanna Brill, Consultant
Joanna Brill is a Singapore based consultant for Clarion Learning. As a qualified coach and trainer she delivers programs for Clarion Learning clients in Asia. She has a passion for working with people to facilitate positive change and create opportunities for self directed learning. She currently has an extensive client roster covering personal and corporate sectors.
Joanna graduated with an Honours degree in Business Studies from Plymouth University. She then embarked on a 10 year career as a marketing communications professional culminating in a Marketing leadership role with a financial institution in the City of London. After a short career break she moved to Singapore and immediately embarked on her new career in business and executive coaching. She has successfully certified as a coach and is currently focusing on building her capabilities through the International Coaching Federation (ICF).
Joanna challenges clients within a supportive environment and provides a rich source of encouragement and support to grow confidence and performance. Her key area of professional interest is in working with individuals and teams, helping them to meet fast changing industry needs.
Joanna is British and continues to live and work in Singapore with her husband and 2 children. She looks forward to further exploration of Asia and thrives in the great environment Singapore offers.
To speak with Joanna call ++65 9119 4007, or e-mail:
joanna.brill@clarionlearning.com.au
Christine Choy - Senior Consultant
Christine Choy is a senior consultant at Clarion Learning and Director of Choy's Human Resource Consultancy. She was formerly a senior consultant in the Hong Kong Productivity Council. Christine is closely involved in providing HR related consulting services and facilitating management development workshops and seminars. She is an Associate Fellow and Executive Committee member of the Asia Knowledge Management Association and Steering Committee member of Total Quality Forum.
Christine worked for 6 years with the Hong Kong and Shanghai Banking Corporation Limited where she held a managerial position in the Human Resources department. Through various positions she took up in the bank, she has developed a depth of experience in a full range of Human Resources activities. Her significant experience in training and development and performance management for executives in the bank helps her to deliver leading edge consultancy projects for her clients.
Christine is very familiar with HR and management practices in Australia and PRC as she has 6 years of local working experience in these countries prior to joining HSBC. She is also knowledgeable about the working mechanism of the public sector as she had held official positions with the Hong Kong SAR Government and the ICAC of Hong Kong. This experience has helped her become an effective project leader for organizational development projects and interventions for government departments.
Christine's main area of professional interest and experience is in designing and implementing learning interventions and psychometric instruments that help international organizations to develop their global competence and support the achievement of strategic goals.
Christine is a Chinese national. She and her family live in Hong Kong. Christine speaks English and Chinese (Putonghua and Cantonese).
To speak with Christine call ++852 9304 6174, or e-mail:
christine.choy@clarionlearning.com.au
Mike Cook, Senior Consultant
Mike Cook took over the position of MD and senior consultant with Clarion Learning in 2006. He develops and delivers programs for Clarion Learning clients in the area of international leadership and team development. Mike facilitates organizational learning interventions and group processes and coaches global executives and expatriates.
Mike left the UK in 1991 with a degree in Law (LLB) from Nottingham University. Mike's career has taken him to France, Australia and he has spent the past ten years living in Germany. Over the past 15 years Mike has had the opportunity to work with people and organizations from across Europe, the United States, South and Latin America, Russia and South-East Asia. He has worked in various training and development roles and led programs on communication skills (sales, negotiation, conflict resolution), intercultural management and communication as well as team and leadership development.
Mike is passionate about his own ongoing personal and professional development. He is certified as an Intercultural Professional through the Intercultural Communication Institute ( www.intercultural.org ) and as a MBTI Practitioner (Step 1 and 2) through OPP. Mike is accredited to administer the Intercultural Development Inventory (IDI) and the Belbin Team Roles instrument. He is currently participating in a training and accreditation program to develop his skills as an executive coach through the International Coach Federation (ICF). Mike's main area of professional interest and experience is in designing and implementing learning interventions that help international organizations to develop their global competence and support the achievement of strategic goals.
Mike is British and married to a German national. He and his wife live in Geelong with their two young daughters. They are looking forward to travelling widely and rediscovering the Australia they left ten years ago while bringing up their family in a truly multi-cultural environment. Mike speaks English and German.
To speak with Mike call +61 3 5222 7083, or e-mail: Mike.Cook@ClarionLearning.com.au
Hamilton J Cruz, Senior Consultant
Hamilton J. Cruz is a corporate consultant and cross-cultural trainer with business experience in range of areas from import/export to HRD. He develops and facilitates business negotiation, presentation, and cross-cultural communication skills training programs in Japan. Hamilton has had the opportunity to hold staff positions as Managing Supervisor and Senior Corporate Consultant. He draws from these experiences to promote intercultural competence through learning and development.
Hamilton is a New Yorker of Puerto Rican descent who became interested in intercultural relations when he first moved to Asia. While working in Thailand, he witnessed a series of communicative misunderstandings which had an adverse effect and interfered with daily operations and client satisfaction. In 1993, Hamilton moved to Japan and observed similar communication based occurrences relating to HRD. He began his investigations of intercultural communication to assist corporate alliances and inter-organizational rapport.
Hamilton has a Master's in Economics and Policy Analysis (2007) to enhance his capability to analyse structural paradigms. He also has an Intercultural Foundations Certificate from the Intercultural Institute in Portland, Oregon (2003). Yamanouchi Pharmaceuticals, IBM Japan, NTT, Microsoft Japan and Dentsu are some of the companies for which Hamilton has conducted cross-cultural training and facilitated international management development programs.
Hamilton Cruz has been affiliated with SIETAR, Japan (Society of Intercultural Education and Research) for a number of years. He was appointed SIETAR Japan Newsletter Director and Steering Committee member from 1999 to 2004. Hamilton is married to a Japanese national and has two children. Hamilton is proficient in Japanese, and has an understanding of Thai and Spanish. He currently divides his time between the United States and Japan.To speak with Hamilton call ++1 505 202 0193 or e-mail: hamiltonjcruz@clarionlearning.com.au
Cameron Houston , Senior Consultant
Cameron Houston is a Melbourne based organisational development consultant specialising in executive effectiveness. Across Asia-Pacific, he consults to individuals and teams to improve their performance in the areas of leadership, teamwork, communication and career management and he provides executive coaching for senior business leaders.
Cameron's experience working with organisations ranging from SMEs to multi-national corporations spans more than two decades. He has senior and general management experience with two of Australia's best-known companies, has held both line management and strategic roles and participated in the design and implementation of significant organisational and cultural change.
Cameron holds a Bachelor of Commerce, a Master of Business Administration, as well as being a certified master practitioner and trainer in Neuro Linguistic Programming. He is qualified to administer the MBTI, Genos EI, LSI, Leaderskill 360, and HBDI.
As an educator Cameron has taught Leadership and Change Management to Executive MBA students for over 6 years at the Australian Graduate School of Management. Today he is a Program Director in Executive Education at Melbourne Business School.
Cameron's approach to facilitation draws on contemporary and leading edge theory but remains firmly grounded by his real-world commercial experience. His style is to bring energy and enthusiasm along with proven frameworks and disciplined processes to the teams and individuals with whom he works so that they can successfully draw on their own skills, experiences and creativity to create lasting personal development and performance improvement.
To speak with Cameron call +61 3 5222 7083 or email: cameron.houston@clarionlearning.com.au
James Leong Chan Foo, Senior Consultant
James Leong is senior consultant at Clarion Learning and founder and master trainer of Visions.One Consulting Pte Ltd. He brings to his clients and participants more than 18 years of financial, management and training experience. Prior to becoming a professional training consultant, he managed the finance, administration and human resources functions in Asia Pacific for a US Fortune 500 company as regional financial controller. James received his chartered accounting training with KPMG in Singapore and Australia and practised as a certified financial planner with a Manulife Financial. As a chartered accountant, James achieved distinction for achieving the top 5% of results in his professional accounting examinations in Australia.
James is an adjunct professor with National University of Singapore and teaches at the Faculty of Law. He designs and delivers customised training programs for international clients, government ministries and statutory boards. He has facilitated workshops for international participants including senior management from China, Taiwan, Korea, Hong Kong, India, Indonesia, Malaysia, the Philippines, Thailand, New Zealand, Australia, Dubai, Egypt, South Africa, Europe, UK and USA. His extensive experience in serving diverse clients from both the private and public sectors enable him to clearly understand organisational issues and participants' learning needs in an international and multi-cultural context.
James creates seminars on financial analysis, money management and other management programs including teambuilding, communication and presentation skills. His forte is in making complicated concepts simple, interesting and intuitive for learners. As a result, participants consistently rate his seminars fun, dynamic, learner-centred and highly effective. He is an accredited MBTI Administrator and a certified Master Practitioner in Neuro-Linguistic Programming.
James is Singaporean and lives with his family in Singapore. He is passionate about public speaking and has competed successfully in numerous speech competitions. In the Year 2000, James emerged as Toastmasters International Pan South East Asian Humorous Speech Contest Champion. James speaks English, Mandarin and Cantonese.
To speak with James call ++65 9673 3693 or e-mail: james.leong@clarionlearning.com.au
Kerryn Velleman, Senior Consultant
Kerryn Velleman is a Melbourne based organisational psychologist providing targeted performance consulting, executive coaching and leadership development solutions to organisations.
With over seventeen years experience in facilitating the development of individuals, teams and organisations, Kerryn has worked across the telecommunications, financial services, retail, manufacturing, health, biomedical research, hospitality and professional services sectors with companies ranging from local businesses to global corporations. Kerryn has established a track record in coaching executive, senior and front-line managers in Australia and the Asia Pacific region and in delivering leadership development and team interventions to support change management initiatives. Her work has been firmly anchored in both psychological research and practice together with her commercial experience in project management, instructional design, consulting and line management.
Kerryn has developed coaching and mentoring programs to develop high potential leaders and has designed performance management and development planning systems to facilitate the implementation of culture change programs for organisations undergoing transformations.
Working for one of Australia's largest insurance companies, Kerryn project-managed a leading-edge recruitment, selection and mentoring strategy that attracted and retained high quality recruits to the financial services industry. As Learning and Development Manager for a global financial services group, Kerryn formulated and implemented the people and leadership development strategy to achieve challenging performance targets within the organisation's four-year transformation program. Kerryn has facilitated assessment centres to generate an executive talent pool for one of Australia's largest retailing groups and has designed and facilitated public leadership forums across Australia for women leaders working in blue chip organizations, the public service and community groups.
Kerryn holds an Honours degree in Psychology and an Honorary Fellowship at Melbourne University's School of Behavioural Sciences and is registered as a psychologist. She is accredited to administer the MBTI (steps I and II), the Lifestyles and Group Styles Inventories (LSI and GSI), the Multi-Factor Leadership Questionnaire (MLQ) and the Neethling Brain Instruments (NBI). She has completed levels 1 and 2 of the executive coaching program through the Australian Institute of Executive Coaching.
To speak with Kerryn call ++61 401 716346 or email: kerryn.velleman@clarionlearning.com.au
Darren Shaw, Senior Consultant
Darren Shaw has an entrepreneurial streak. He used his thesis from his B.App.Sci. (Agric.) to start his first successful business (processing and packaging salad vegetables for retail), his second business; a consultancy firm helping clients to develop investment portfolios, stemmed from his own foray into purchasing investment property for himself.
Fifteen years owning and operating small business has given Darren sufficient experience to know that improved negotiation skills means improved business and personal performance. He currently works as a director of several companies and conducts negotiation training and coaching. Negotiations made on behalf of customers, friends and himself include a great variety of areas: such as body corporates, the building and construction industry, rogue company directors, neighbourhood disputes and even getting the kids to clean their bedroom.
In addition to delivering negotiation training and coaching with Clarion Learning, Darren is a facilitator of the "Four Rooms of Change ® " tools and methodologies. The Four Rooms of Change helps individuals, groups and organizations to answer the following questions:
• How does change occur?
• What can we do to achieve this in our organisation?
• Can this be achieved in an efficient manner across our whole organisation?
The Four Rooms of Change suits organisations that need increased productivity, a change of culture and a unifying language.
Darren's passion lies in his roots as a farmer. His grandparents were orchardists and before he was old enough to take-over the enterprise the farm was sold. In keeping with his dream, Darren pursued a degree in Agriculture and has since purchased a commercial farm in the Otway Ranges of Victoria. Darren enjoys getting his hands dirty both physically and metaphorically to sow the seeds and reap the harvest.
To speak with Darren call 0410 444 970 or email: darren.shaw@clarionlearning.com.au
Prabha Sathyanarayanan, Senior Consultant
Prabha Sathyanarayanan develops and delivers programs for Clarion Learning clients in the areas of leadership and in developing emotional and social intelligence. Prabha facilitates organizational learning interventions and coaching programs that provide deep behavioural insights to help managers align themselves with organization's and individual's core values and reach their full potential.
Prabha is trained as a Co-Active™ coach and has completed the Accredited Coach Training Program (ACTP) recognized by International Coach Federation (ICF), from the world's foremost and leading coach training bodies, CTI, The Coaches Training Institute in San Francisco. In her learning interventions, she uses a holistic and transformative approach that emphasis on producing action and uncovering learning that can lead to more client fulfilment, more balance and a more effective process. She is accredited as MBTI practitioner who administers and interprets Step 1 and 2 through Asianic Psychologists Press. She has coached people individually as well as conducted group workshops on leadership branding, perception management, developing emotional intelligence, job productivity and personal effectiveness, values and vision, transitions, self leadership and personal intelligence, work/life balance, communication skills and language enrichment.
Prabha has a Masters degree in Computer Science. She brings 10 years of corporate experience to her table and her career has taken her to the United States and Australia. She has worked in the United States for more than 8 years as a product specialist and has consulted with leading organizations like Anderson, Level 3 Communications, Xilinx, View Sonic and she was a key contributor in implementing product suites at Clarify Headquarters and Clarify Asia Pacific. She was working with Remedy Corporation before she transitioned into coaching and facilitation.
Prabha's main area of personal passion, professional interest and experience is in designing and implementing learning interventions that help international organizations to develop their global competence, create a next generation of wise and intelligent global leaders, facilitate significant change and support the achievement of strategic goals.
To speak with Prabha call +91 9994563140 or email: prabha.sathyanarayanan@clarionlearning.com.au
Katariina Benedetti, Consultant
Katariina Benedetti is a half Finnish half Italian and Singapore based trainer and consultant. She is interested in organizational and individual development. Her area of expertise is change management. She has acquired work experience as a facilitator and trainer in Europe and Africa.
Katariina's own personal background and living in different countries throughout her life has given her a particular sensitivity in approaching issues regarding change and cross-cultural interactions. She moved to Singapore with her family in 2008 and enjoys the challenges that Asia is offering her.
Katariina has a master's degree in International and Diplomatic Studies from University of Trieste, Italy and another in Humanitarian Assistance, NOHA Programme, University College Dublin, Ireland. She is a certified facilitator for the Four Rooms of Change, a theory on change and what happens to people and organizations when they go through change. It is one of the most powerful tools in managing change due to its simple and straightforward approach, tackling different issues with a democratic and dialog-driven stance and showing results and challenges openly.
Katariina's friendly and solutions-oriented attitude has one goal: to make a difference in people's lives by supporting people in taking matters in their hands, taking responsibility and putting their acquired knowledge into action.
To speak with Katariina call ++65 9729 5734 or email: katariina.benedetti@clarionlearning.com.au
